隐私政策

Privacy Policy

Last updated: May 28, 2026

At Vivfly (vivfly.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.

1. Information We Collect When you visit or make a purchase from our store, we collect certain information, including:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit card details (processed securely via our payment providers; we do not store card details)
  • Device & usage data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools)

2. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website and product offerings
  • Send marketing communications (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information We do not sell your personal information. We may share your data with trusted third parties only as necessary, including:

  • Shipping carriers to deliver your orders
  • Payment processors to handle transactions securely
  • Analytics providers (e.g., Google Analytics) to help us understand website usage
  • Legal authorities if required by law

4. Cookies Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

5. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@vivfly.com.

7. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: support@vivfly.com     Address: B80, Room 411, 4th Floor, No. 95 Yanling Road, Guangzhou City, Guangdong Province, China